Mistakes

I've made a few bad mistakes in my practice... like this time I was explaining to this guy I thought was a parent, how I'd negotiated with this principal on the phone and how he'd been the tightest, crankiest cuss to deal with but that we'd gotten what was due. And he looks at me and goes "I remember that conversation. I still can't figure out how you convinced my secretary to put your call through when I wasn't taking calls. Cranky cuss, huh?" Oops. Anyway, that's why I've kept such strong confidentiality with my clients--so I don't get anyone other than myself into hot water.